DRAS Software User’s Guide for Small Commercial Customers

Write Quick, Inc.
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Write Quick, Inc.
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Confidentiality Note: Although labeled “Proprietary and Confidential,” permission has been granted to include this document’s Appendix in the Write Quick portfolio.

Purpose

I wrote the DRAS Software User’s Guide for Small Commercial Customers to explain to non-technical users (such as restaurant owners) how the Demand Response Automation Server (DRAS) reduces their energy usage and saves them money.

The guide explains to non-technical users how the Akuacom DRAS software system and utility events, how to use the Akuacom DRAS software website to monitor and opt out of events, and how to set up contacts for Akuacom DRAS software notification email messages.

Comments

Unlike the audience for the other docs in this product’s documentation suite, this guide is for non-technical, non-industry readers. It was a challenge to provide such technically-focused information to the general public who is unaware of energy tariff programs and utility industry systems and equipment, and who may even be relatively new to using the internet.

When compared to the more technically-focused document (Akuacom DRAS Software Demand Limiting User’s Guide), differences such as a more casual and friendly style of writing (“Welcome” on page 1), a simplified diagram that shows only the end-user’s equipment (page 1), friendlier instructions in the form of FAQs (pages 4-5), and handy cut-out reference pages (pages 8-9) are important differentiators.